X Faces Multiple Outages, Leaving Users Frustrated and in the Dark About Causes
On March 10, 2025, Twitter, now called X, had many problems that affected users all over the world. People in countries like South Africa, the US, UK, France, and Nigeria could not load new posts or even access the platform at times. This made many people angry and confused because X is a popular platform for news and communication.
What Happened During the Outages?
The first problem started early in the day and lasted for about one hour. After things seemed to go back to normal, two more outages happened, each lasting a few minutes. In South Africa, some users said Twitter was still not working 30 minutes after the third outage started around 6:00 PM. At the peak of the problem, over 40,000 users in the US alone reported issues on Downdetector, a website that tracks service problems. This issue affected millions of people globally, making it hard for them to share or read information.
Elon Musk and X Stay Silent
Even with all the problems, Elon Musk, who bought Twitter in 2022 and renamed it X, did not say anything about the outages. Earlier that day, he had posted that X was “the top source for news on Earth.” But neither Musk nor the company explained why the outages happened. A representative for X also did not respond to questions, leaving users with no answers. This lack of communication made many people unhappy because they expected the company to explain what was going on.
What Caused the Outages?
The cause of the outages is still not clear. There is no proof that it was a cyberattack or caused by someone outside the company. During the outages, users went to other platforms like Facebook to share their frustrations and updates. Some people even used X’s Spaces feature, which was still working, to talk about the problems. While the exact cause is unknown, the outages have made people worry about the platform’s stability.
A History of Technical Problems
This is not the first time X has had issues since Musk took over. In December 2023, links on the platform stopped working, and in July 2023, users faced errors that limited how many posts they could view. These repeated problems have made people question if the platform is reliable, especially after Musk reduced the number of staff working at the company. Many users and experts are concerned that these issues will continue if nothing is done to fix them.
Impact on Users and Businesses
The outages show how important social media platforms like X have become for communication and sharing information. When X has problems, it doesn’t just affect regular users, it also affects businesses, organizations, and public figures who use the platform to connect with people. For example, news outlets, brands, and activists use X to share updates and reach their audience. The lack of communication from X during the outages made it hard for these users to do their work. As a result, many people now use websites like Downdetector to check if there are any service problems.
Although X’s services were restored for most users, some people still experienced slow performance or small issues throughout the day. The lack of communication from X about the outages has made many users doubt the platform’s reliability. As X continues to be a major tool for communication, users are asking for better service and clearer explanations when problems happen. For now, this incident reminds us how much the world depends on social media, and how frustrating it can be when these platforms fail.
